Nerdy Popcorn

Activation codes, explained

One code.
One device.

A Nerdy Popcorn activation code unlocks one TV or streaming device and can only be used once. Choose what you need below and follow the matching steps.

Open my codesChoose what you need
Use each code on one device only.Keep it private. Once used, that code cannot activate another device.
01

Use it now

A Ready code unlocks the app. Add your playlist on the TV.

02

Prepare it first

Attach playlists and settings on the website, then enter the code on the TV.

03

Replace a device

Revoke & Replace with New Code disables the old device and creates a new blank code.

04

Fix an unused code

Reset it, cancel it and return the slot, or cancel it and create a different blank code.

Choose your task

What are you trying to do?

Follow only the steps for your situation.

New device

Activate your first TV

  1. Open Activate a Device in your account.
  2. Find a code marked Ready, open Edit Code Details, then select Copy code.
  3. Open Nerdy Popcorn on the TV and enter the code.

Want your playlists ready when the app opens? Prepare the code before step 2.

Preload your setup

Prepare a code first

  1. Find a Ready code and select Prepare Code.
  2. Add your playlist sources, EPG, logos, categories, and settings.
  3. On Review, select Save and Push to Activation Code.
  4. Enter that prepared code on the TV.

The TV receives the setup attached to that code during activation.

Old TV to new TV

Replace a device

  1. Open My Devices.
  2. Open the old device's menu and choose Revoke & Replace with New Code.
  3. Confirm. The old device loses access, its old code stays permanently used, and a new blank code appears under Ready to Activate.
  4. Prepare or copy a setup to the new code if needed, then enter it on the new TV.

Replacing access and copying setup are separate steps. The old device will stop working.

Keep both TVs

Add another device

  1. Make sure your account has another available device slot and unused code.
  2. To reuse an existing setup, choose Copy setup to new code for another device. This uses the latest setup snapshot saved by the app and does not convert the original device.
  3. Review the copied setup and enter the new code on the additional TV.

Do not revoke the first TV if you want both devices to remain active.

Already activated

Update an active device

  1. Open My Devices and open the device menu.
  2. Choose Edit Setup or Add Playlist Setup.
  3. Make your changes, then select Save Changes to Device on Review.
  4. Fully close and reopen Nerdy Popcorn on that device to load the update.

No new activation code is needed for an active device.

Stop access

Remove a device without replacing it

  1. Open My Devices.
  2. Open the device menu and choose Revoke & Return Slot.
  3. Read the confirmation carefully, then confirm only if you want that device to stop working. No replacement code is created.

This removes the device's playlist setup and access and returns its slot to Available Access. The old used code remains permanently used. Use Revoke & Replace with New Code instead if you are moving access to a new TV now.

Not activated yet

Undo or replace an unused code

  1. Open My Devices and find the code marked Pending activation.
  2. Open its action menu.
  3. Choose the one result you need below. None of these actions changes an active device.
Reset Code to Blank
Keeps the same code valid, but detaches its name, prepared setup, and Device Group.
Cancel & Return Slot
Cancels the unused code and restores one Available Access slot. No replacement code is created.
Cancel & Replace with New Code
Cancels the old unused code and creates a different blank code. Use this if the old code was exposed or shared.

A cancelled code stops working. Prepared setup is not copied to a newly created blank code.

Code status

What each label means

Ready
Unused and blank. Activate now or prepare it first.
Prepared
Unused, with a website setup attached. Enter it on the intended device.
Used
Already assigned to a device. Manage that device from My Devices.
Needs attention
Open the code or device to see the required action.
Cancelled
No longer works. If its slot was returned, Available Access increases; the cancelled code itself is never reused.

Do not mix these up

Activation Code vs. Setup Code

Activation Code

Comes from your website account and unlocks one device.

Setup Code

A temporary code shown inside the app for moving or importing setup. It does not unlock the app.

Seven-day trial

The trial starts when its code is first activated.

Replacing a trial device does not restart the seven days. After buying Lifetime Access, the same trial device can be upgraded in place so its playlists and settings remain attached. If automatic matching is unavailable, use Upgrade this Device to Lifetime in your account.

Common problems

If the code will not activate

Invalid or already used
Check every character. A used code cannot activate another device. Manage the original device from My Devices or use a different Ready code.
Subscription not active
Open Billing and confirm that the account has an active trial, subscription, or lifetime device slot for this code.
Setup could not load
The device may be active even if its prepared playlist did not finish loading. Open My Devices, edit the setup, select Save Changes to Device, then fully close and reopen the app.

Before contacting support

Send the details that identify the problem

Include

Your account email, device name, code status, app version, and the exact error shown.

Keep private

Never send playlist passwords or provider credentials by email or in a support ticket.

Still stuck?

Tell us what the code says.

Include the code status, device name, and the exact error shown. Never send playlist passwords in an email.

Open supportEmail support